Privacy, Terms, Conditions, Refunds
Full refunds are available up until the date the program begins. Once the program begins, refunds are not available. To request a refund email us at [email protected]
What Information Do We Collect?
When you visit our website you may provide us with different types information such as: information about yourself that you knowingly choose to disclose that is collected on an individual basis, website use information, and email engagement information.
1. PERSONAL INFORMATION YOU CHOOSE TO PROVIDE
You will provide us your name, email address, LinkedIn profile, work experience and other information when you apply or sign up for a Reforge program.
2. WEBSITE USE AND EMAIL ENGAGEMENT INFORMATION
Similar to other commercial websites, this site utilizes a standard technology called “cookies” and Web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, IP address, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.
We also track email engagement data including which emails you open and which links you click on.
3. OTHER INFORMATION
In addition, we may collect other information. This includes non-digital engagement data such as which events you attend; company information such as your company name, size, and industry. We may also obtain data from third party data providers with information that includes your job title, location, gender, links to your social media profile, and company information.
How Do We Use the Information That You Provide to Us?
We never sell your information to anyone.
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers.
Examples of how we use this information include: suggesting the most relevant program and content for you based on your experiences and profile; personalizing communications; changing the frequency of communications based on your profile and preferences.
Sharing Information with Third Parties
The information we collect is used to improve the content of this site and the quality of our service, and is not shared with or sold to other organizations for commercial purposes. That being said, your information could be shared under the following circumstances:
We use third parties to facilitate our business, including, but not limited to, sending email, processing payments, processing customer support requests, and managing our website. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities. Third parties include, but is not limited to, Autopilot, Segment, Zapier, Squarespace, SendGrid, Google, Help Scout, and Stripe.
If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on this site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.
We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.
What About Other Websites Linked to This Site?
How Can You Withdraw or Refuse Consent?
You can withdraw or refuse consent at any time without detriment in the following ways:
You may unsubscribe from our emails at any time by clicking the “unsubscribe” button at the bottom of the email. By unsubscribing, you will no longer receive marketing emails from Reforge.
If you would like to access the data we have stored about you, you can do so by emailing [email protected].
If you would like us to erase your personal data, you can do so by emailing [email protected].
Our website does not provide Do Not Track requests at this time, which means our third party analytics providers may associate your usage on Reforge with your usage on other sites.