Payment Epic Illustration at Glady
The primary issue addressed by this feature is the ability to make payments without requiring the presence of a physical card.
The users will be able to use their phones when making payments, making the process more convenient and efficient.
As a company, we strive to provide an exceptional employee benefits experience.
We believe that incorporating mobile payment support into our food cards program would enhance this experience and amplify user satisfaction, as indicated by an improved Net Promoter Score (NPS). This enhancement would stem from the introduction of cutting-edge payment capabilities that align with current trends and market dynamics, thus simplifying the consumption of the benefits and encouraging employees to make the most of their allowances.
- As of Q1 2023, 96.1% of transactions conducted by users take place in physical stores.
- For the same period, 79.8% of user transactions occurred through contactless methods using cards.