
Onboarding usability testing script for Clubhouse
Script plan & prompts
Plan:
- Have 5-10 users go through the process of signing up and using the product for the first time.
- These should be target users, ideally with no prior experience using the product.
- Use
Playbook to find users and execute
unmoderated testing sessions.
Prompts:
- Spend 1-2 minutes looking over the homepage page. Is anything unclear?
- Go to the pricing page. Is it clear how the pricing works?
- Go through the account setup flow, and describe what you like or dislike about the experience.
- What’s the first thing you would do after setting up your account?
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